Questions and Answers

Q: How can I be sure the products you sell are genuine?

A: We have been selling authentic contact lenses since our company was founded, and customer safety has always been our top priority. We ensure that all products are imported directly from their countries of origin, such as South Korea or Taiwan, and we actively monitor both our products and customer reviews. You may have seen many positive reviews about our products and services on Google, Facebook, Instagram, Baidu, and Xiaohongshu—this is the reputation our company has built over the past 12 years.

Q: What are monthly or semi-annual disposable contact lenses?

A: Monthly and semi-annual disposable contact lenses must be replaced after one month or six months of use. The same rule applies to daily, weekly, and semi-annual disposable lenses, as the disposal period refers to the lifespan of the lenses after they are removed from the sealed container. You can keep unopened lenses until the expiration date indicated on the container label.

Q: What are your lenses made of? Are they safe to wear?

Answer: Contact lenses are made of polymacon/polyhema and water, with the water content typically being 38% or 42%. Yes, contact lenses are generally safe and approved by the FDA. However, precautions should always be taken.

Q: What are silicone hydrogel contact lenses?

Answer: Silicone hydrogel contact lenses are advanced soft lenses that allow more oxygen to pass through the lens to the cornea than standard soft ("hydrogel") contact lenses. They are healthier than standard soft lenses because they allow up to six times more oxygen to pass through; this increased oxygen transmission helps the eyes stay healthier.

Q: What should I do if my contact lenses get stuck in the glass bottle or sealed plastic cup after I receive them?

A: Please don't worry at all! Just follow these two simple steps to safely remove it.

1. Gently shake the bottle back and forth repeatedly until the lens falls out.
2. If you have contact lens tweezers, you can use them to remove the lens. You can also use a cotton swab to dip directly into the solution in the bottle and remove the lens. Be sure to remove it very gently.

Q: What are the differences in water content among colored contact lenses?

A: Colored contact lenses have varying water content, ranging from 30% to 50%. Some people choose lenses with lower water content to reduce eye dryness. Generally speaking, the higher the water content, the more oxygen can pass through to the eye, making them more comfortable to wear; the lower the water content, the less moisture they draw from the eye, so the eyes won’t become too dry.