Last Updated: July 10, 2025
Effective Date: July 1, 2023
Welcome to Sigocontacts.com (hereinafter referred to as “this Website”). Sigo (Hong Kong) Trading Co., Ltd. (hereinafter referred to as “we” or “Sigocontacts”) owns and operates this Website and provides information, products, and services through it.
“Services” include the website and all features provided through the website; “Products” include colored contact lenses, clear contact lenses, accessories, and other eyewear products.
Before using the services on this website or purchasing products, please carefully read these Terms of Service as well as the other policies and agreements referenced on the website. These terms constitute a legally binding agreement between you and us. If you do not agree to these terms, please do not access this website or purchase products.
We will use your account information and related data in accordance with our Privacy Policy. By accessing or using this website, you agree to these terms and any subsequent updates.
Article 1: Access and Use
Only individuals who have reached the legal age in their jurisdiction and are legally qualified to enter into contracts may use this service. Minors must use this website with the consent or under the supervision of a parent or legal guardian.
You may use this website solely for lawful personal purposes and may not use it for commercial purposes without permission. You agree to comply with all applicable laws, regulations, and website rules, and you warrant that the information you provide is true, accurate, complete, and up-to-date.
Article 2: Account Registration
You can browse most of the website's content without registering for an account, but some features—such as order tracking, favorites, and prescription management—require an account.
By registering for an account, you confirm that you are at least 18 years old or have obtained consent from your parents or legal guardian. You will need to provide an email address and set a password. You are responsible for all activities associated with your account and warrant that your account information is accurate and valid.
You may not hold multiple accounts, nor may you transfer an account. You are responsible for safeguarding your login credentials, such as passwords and PINs. Any actions taken through your account will be deemed to have been performed by you.
If you discover any unauthorized use of your account, you must notify us immediately.
We reserve the right to take measures to ensure the security of our services, including terminating accounts, changing passwords, or requiring additional identity verification.
Article 3: This is not medical advice
Sigocontacts is not a medical institution or healthcare provider. Nothing on this website constitutes medical advice, diagnosis, or treatment.
If you experience eye pain, blurred vision, floaters, or other similar symptoms, please consult a doctor immediately or call emergency services.
You should always consult a healthcare professional regarding questions about eye health. We do not recommend or endorse any tests, treatments, products, or medical services mentioned on this website.
Article 4: Prescriptions
When you place an order that requires a prescription, you warrant that the prescription you provide is genuine and valid, and that it corresponds to the product you are purchasing.
You agree to provide us with the original prescription for verification. If the product you receive does not match the prescription, please do not use it and contact customer service immediately.
We are not liable for any issues resulting from an incorrect prescription provided by you.
Article 5: Products and Services
Some products are available for online purchase only; inventory may be limited and is subject to our return and exchange policy.
We have made every effort to accurately display the product colors and images, but we cannot guarantee that your monitor will display them with complete accuracy.
We reserve the right to restrict the regions and quantities in which products are sold, or to discontinue the sale of certain products, and may modify product descriptions and prices at any time without prior notice.
We do not guarantee that the product will meet your expectations, nor do we guarantee that errors in the service will be corrected.
Article 6: User Reviews
When you submit comments, images, or other user-generated content, you retain ownership of that content, but you also grant us a worldwide, non-exclusive license to use it, including the right to reproduce, modify, display, and distribute such content.
You warrant that you have the right to post this content and that it will not infringe on the rights of any third party.
We reserve the right to remove user content that is illegal, violates our policies, or is inappropriate.
Article 7. Intellectual Property Rights
The trademarks, images, designs, videos, text, and other content on this website are the property of Sigocontacts or its licensors and are protected by copyright law.
Reproduction, distribution, modification, reverse engineering, data scraping, or any other use of the website's content is prohibited without written permission.
You are granted only a limited right of use for personal, non-commercial purposes.
Article 8: Copyright Policy
We respect intellectual property rights and comply with the DMCA (Digital Millennium Copyright Act).
If you believe your copyright has been infringed, please provide us with proof of copyright ownership, information about the infringing content, your contact information, and a relevant statement.
We may remove content suspected of infringement or restrict access to it.
Article 9: Prohibited Conduct
The following actions are prohibited:
- Using the service for commercial purposes;
- Modifying, hacking, or reverse-engineering the website;
- Copying or distributing the website's content;
- Use automated tools such as web crawlers and bots to extract data;
- Collect user information;
- Posting content that is illegal, false, or infringes on others' privacy.
All purchases are for personal or household use only and may not be resold or exported.
Article 10: Links and Cookies
This website may contain links to third-party websites, which are provided solely for the convenience of users. We are not responsible for the content or privacy policies of third-party websites.
We use cookies to track visitor activity, including IP addresses, browsing history, browser types, and other information, for the purpose of improving our website and conducting statistical analysis.
You can disable cookies through your browser settings, but doing so may prevent some features from working properly.
Article 11: Third-Party Content
This website may contain content or services provided by third parties. We do not control these third parties and are not responsible for their content, products, or services.
Any interactions you have with third parties are at your own risk.
Article 12: Disclaimer
This website and its services are provided “as is” and “as available,” without any warranty of any kind.
We do not guarantee that the website will be error-free, uninterrupted, or virus-free, nor do we guarantee that the content is accurate or complete.
We are not liable for user-generated content, third-party content, incorrect prescriptions, or information provided by chatbots.
Your use of this website is at your own risk.
Article 13. Limitation of Liability
To the extent permitted by law, we shall not be liable for any indirect, incidental, special, or punitive damages, including loss of profits, loss of data, etc.
In the event of liability, our maximum liability is limited to the amount you paid us or $10, whichever is greater.
Article 14: Compensation
If any claims, losses, or liabilities arise from your use of the website, your violation of these Terms, or your infringement of third-party rights, you agree to indemnify us and our affiliates for any resulting losses and expenses.
Article 15. Termination
We may terminate your access to the website and delete your account and related data without prior notice.
A violation of these terms may result in legal action on our part.
Article 16. Severability of Provisions
If any part of this provision is found to be invalid, the remaining parts shall remain in full force and effect.
Article 17. Other Provisions
We assume no liability for service interruptions caused by force majeure (such as war, epidemics, network failures, government actions, etc.).
If you access this website from outside the United States, you are responsible for complying with local laws.
These terms do not constitute a partnership, agency, or employment relationship.
Article 18: User Feedback
Any comments, suggestions, ideas, or other feedback you submit will be considered our property.
We may freely use, modify, and publish this feedback without paying you any compensation.
Article 19: Amendment
We reserve the right to modify the Terms of Service, product prices, and website content at any time.
By continuing to use the website, you are deemed to have accepted the updated terms.
We recommend that you check for the latest version regularly.
Article 20: Entire Agreement
These Terms of Service and related policies constitute the entire agreement between you and Sigocontacts and supersede all prior oral or written agreements.
